![]() ![]() When it is difficult to connect with the built-in USB cable due to insufficient length, connect a USB connection support cable.Make the mark face upwards and completely insert the cable.Connect your camcorder to the computer using the supplied USB cable or the built-in USB cable.Make sure the other end of the USB cable is securely connected directly to the USB port on the computer. Make sure the USB cable is securely connected to the camcorder. Make sure the USB ports on both the camcorder and computer are not dusty or dirty. Remove the USB cable from both the camcorder and computer. If the computer is connected to a network, it may be necessary to temporarily disable the network connection or connect the camcorder to a computer not on a network.Some computer operating systems may require you to be logged on as an Administrator or with administrator rights. ![]() There are restrictions on importing Digital8 or MiniDV camcorder movies via USB cable.Follow the steps below to troubleshoot this issue:
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